Posts Tagged ‘Keeping Employees’

Well-Balanced Employees Are In Your Company’s Best Interest

Thursday, July 21st, 2011

employee screening, pre screening, employee background checkBelieve it or not, your employees might be blaming you—or your company, or their jobs—for the problems they’re having at home. And what’s more, when they feel that work or the boss is a burden in their lives, it could cause big problems.

It’s important that employers care about what or whom their employees blame when they have family problems. The associated anger and frustration often leads to negative workplace behaviors, such as missed work, low productivity and employee theft.

Instead of being hit with a problem you never saw coming, try being more proactive with your employees’ workplace satisfaction. Here are a few tips to get you started, which could pay off in a big way!

Schedule in advance: Last-minute meetings and must-attend work events cause stress for families, especially when schedules are already so tight. Encourage everyone to put in for vacation time far in advance so planning is easier on spouses and partners. Try to avoid last-minute meetings and don’t require employees to attend every single work-related event.

Listen and empathize: Create a company culture that cares. If an employee is having trouble balancing work and family obligations, don’t disregard them or the importance of finding a solution. Employees who feel heard and understood will appreciate and remember it—and may even be more inclined to volunteer for extra duty when they can. In any event, they’re likely to be more productive and happier on the job.

Don’t discriminate: Whatever you do, don’t assume that only women have family needs to attend to. Just as many men blame work issues for family conflicts, and employees of both genders want to attend their kids’ softball games, school plays and ballet recitals. Be mindful that employees who are not parents have other obligations, too. Don’t expect them to always be available or to pick up the slack when parents run out the door to make it home in time for homework help. Be respectful of all employees and the unique family needs they each have.

In the New Year, Protect Your Business’s Most Important Asset: People

Thursday, December 17th, 2009

group of happy workers on employment screening blogAny business that survived 2009 is positioned to improve in 2010. Hopefully, lending will loosen up, enabling businesses to invest in equipment or facilities. Hopefully, job losses will halt, employment will tick up, and consumers will again have cash to spend.

If your planning for next year includes adding employees, it’s a good time to reflect upon your most important asset—human capital—and plan on how you’ll inspire your people to perform at their best, while keeping them enthusiastic and productive about their work and your company.

Effective teams of workers are not happy accidents. In the leadership role, business owners and managers directly affect the performance of their teams. Hiring the right people and placing them in the right position on the right team is a delicate, but necessary practice. If it’s done well, your business will run better and more profitably.

Asking the right questions starts before the hiring process does. Ask your current staff what additional personnel they would hire, given the chance. Ask what they need. Ask what’s working and not working in their current team relationships. Listen well, and ask for input. Have a brainstorming session. While your employees may not have all the answers—or even many usable ideas—it’s important they feel included in the process. And usually, the workers on the ground are acutely aware of what’s lacking in their world.

During the hiring process, look for attributes that will fit in well with established teams. This doesn’t mean that your staff cannot work with someone who doesn’t share their musical taste or hobbies. It’s good to have a diverse group of people working toward a common goal, so everyone contributes his or her strengths. While skills can be learned, enthusiasm, a positive outlook, and passion to do well cannot. Debbie Downers will often bring everyone around them down, too.

Acknowledge and quickly deal with conflicts as they arise. It’s part of gluing a good team together. Certain rules, like fostering a sense of mutual respect, should be adhered to. Let your team know that open communication is always okay, and they’ll be more likely to put conflicts behind them.

Take the time to find the best people, thorough sound procedures, including pre-employment screening. Turnover is costly both in terms of dollars spent and goodwill lost when team members have to deal with new hires more than they should. Nurture your new hires, integrate them fully, and provide all your people the resources they need to succeed. Spend time and effort in 2010 to keep your most valuable asset—your people.

Be sure to check out our Pre-Employment Screening services. Protect your business, increase your peace of mind and lower turnover by hiring smart!

Two Ways to Keep Employees

Friday, May 22nd, 2009

 

googleEven Google, a company famous for its happy work environment and revolutionary business model, has trouble keeping good employees. If it wasn’t the fun, start-up atmosphere and valuable stock options that kept everybody motivated, the unusual perks did. Who wouldn’t love to work where you receive free bus service, free gourmet meals in the company cafeteria, on-site gym and dry cleaners, and a pets-allowed policy?

But lately, high-level and midrange employees have been jumping Google’s ship for newer start-ups like Facebook and Twitter. And Google is not taking it lying down. They have been crunching the numbers and developing formulas that can predict which of its 20,000 employees are thinking of moving on. Google is looking at employee reviews, promotion history, and pay scales, among other factors, and says the new algorithm has identified employees who feel underused—a big reason for employee dissatisfaction.

It’s nice to have the big data-crunching companies out there spotting trends that can help businesses run things better.  So, what can employers can learn from Google’s example? 

Keep Employees Engaged
Many companies concentrate on the customer—and that’s a good thing. But too much attention to one side of the equation can lead to disaster on the other. Employees want to know that they are just as important to a company as the customers, the financial statements, and the economy. They care about their contributions, and if they feel underused, productivity could be affected fast.

Ask employees—often—about how they feel about their position and its importance to the company. You may discover that you and your staff have very different views on the subject.  It’s up to the employer or manager to come up with ways to keep employees challenged and engaged, and to re-evaluate these efforts on a regular basis.

Reward and Appreciate
It’s so easy to overlook this aspect of managing employees—especially in a difficult economy. Many employers feel that they’ve done enough by providing jobs and that alone should be enough appreciation. And to some employers, reward comes in the form of a regular paycheck.  Fair enough! But if reward and appreciations is proven advantageous to the company’s bottom line, it might be enough to convince even the most resistant employer to make the attempt.

Certainly the cost of hiring employees affects a company’s profit. Advertising, recruiting, interviewing, and training are time and money drains on any business. Avoiding that expense by keeping good employees is simply a smart business decision.

One example is Nugget Markets, a small regional grocery chain in California. With a 12% turnover rate, they are well below the industry’s average of 20%. Their culture includes providing employees with free food, dance parties, field trips and bonuses helps to keep 900 staff people feeling appreciated. 

For Nugget Markets, efforts that let their team know they’re valuable has helped keep turnover at a level their competition can’t touch.

Learning from the big guys is something employers of every size can do. Try keeping employees engaged and challenged, and make them feel appreciated. Remember that what’s good for your staff is good for your company’s bottom line, too. 

Don’t forget to check out our Pre-Employment Screening services. Increase your peace of mind and save training costs by hiring smart.